Terms and Conditions
TÉRMINOS Y CONDICIONES
Fitness Mafia – Asesoría Online Personalizada
1. OBJETO DEL SERVICIO
El presente documento regula las condiciones de contratación de los programas de asesoría online personalizada en entrenamiento y hábitos saludables, ofrecidos por Fitness Mafia, dirigidos a personas mayores de edad.
El servicio incluye acompañamiento profesional, planificación de entrenamiento y nutrción además del seguimiento online de la planificación el periodo contratado.
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2. DURACIÓN DEL CONTRATO Y COMPROMISO MÍNIMO
2.1 Programas disponibles
• Programa de 3 meses (pago mensual fraccionado).
• Programa de 6 meses (pago mensual fraccionado con descuento aplicado).
2.2 Compromiso mínimo obligatorio
El cliente acepta que:
• El contrato tiene una duración mínima obligatoria de 3 o 6 meses, según el programa contratado.
• El pago mensual es una facilidad de pago, no una suscripción mensual cancelable.
No se permite la cancelación anticipada del contrato, independientemente de la forma de pago utilizada.
El usuario puede cancelar la renovación automática del servicio antes de proceder con el siguiente pago bajo previo aviso ( 7 días hábiles).
Una vez iniciado el proceso de pag, Fitness Mafia se reserva el derecho a la abstención de reembolso de la cuantía abonada.
El usuario podrá abandonar pero no se le hará devolución en ninguno de los casos.
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3. POLÍTICA DE PAGOS
3.1 Forma de pago
• El pago se realiza mediante tarjeta bancaria con cobros automáticos mensuales.
• El importe se cargará de forma recurrente cada mes desde la fecha de inicio del contrato.
3.2 Impagos
En caso de:
• rechazo del pago,
• falta de fondos,
• bloqueo del método de pago,
Fitness Mafia se reserva el derecho a:
• suspender temporalmente el acceso al servicio,
• reclamar las cuotas pendientes,
• y/o resolver el contrato sin derecho a reembolso.
El cliente sigue siendo responsable del total del importe comprometido.
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4. POLÍTICA DE DESISTIMIENTO
De conformidad con la normativa europea y española de consumo:
• El cliente renuncia expresamente al derecho de desistimiento una vez iniciado el servicio, al tratarse de un servicio digital personalizado ejecutado desde el momento de la contratación.
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5. RESPONSABILIDAD Y RESULTADOS
El cliente entiende y acepta que:
• Los resultados físicos dependen de múltiples factores individuales (constancia, hábitos, descanso, adherencia, estado de salud, etc.).
• Fitness Mafia no garantiza resultados específicos, estéticos ni de rendimiento.
• El servicio no sustituye en ningún caso el asesoramiento médico.
El cliente declara encontrarse en condiciones físicas y de salud adecuadas para realizar actividad física.
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6. USO ADECUADO DEL SERVICIO
Queda prohibido:
• Compartir contenidos, rutinas o materiales con terceros.
• Hacer un uso fraudulento del servicio.
• Faltar al respeto o tener conductas inapropiadas.
El incumplimiento podrá suponer la resolución inmediata del contrato sin derecho a reembolso.
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7. CESIÓN DE DERECHOS DE IMAGEN
De conformidad con la Ley Orgánica 1/1982 y el Reglamento General de Protección de Datos (RGPD):
7.1 Autorización
El cliente autoriza de forma voluntaria, expresa y gratuita a Fitness Mafia a utilizar su imagen, nombre o testimonio (fotos, vídeos, mensajes o resultados), obtenidos durante el programa, con fines promocionales, educativos o publicitarios.
7.2 Uso de la imagen
Dicha imagen podrá ser utilizada en:
• redes sociales,
• página web,
• material promocional digital.
7.3 Revocación
El cliente podrá revocar esta autorización por escrito, sin carácter retroactivo, y sin afectar a los contenidos ya publicados de forma legítima.
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8. PROTECCIÓN DE DATOS
Los datos personales serán tratados conforme al RGPD (UE 2016/679) y la LOPDGDD 3/2018, exclusivamente para la gestión del servicio contratado.
El cliente podrá ejercer sus derechos de acceso, rectificación, cancelación y oposición mediante solicitud escrita.
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9. MODIFICACIONES DEL SERVICIO
Fitness Mafia se reserva el derecho a realizar ajustes organizativos o técnicos que no afecten a la esencia del servicio contratado.
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10. LEGISLACIÓN APLICABLE Y JURISDICCIÓN
Estas condiciones se rigen por la legislación española.
Para cualquier conflicto, ambas partes se someten a los Juzgados y Tribunales del domicilio del prestador del servicio, salvo que la ley disponga lo contrario.
Membership-specific terms and conditions
Terms and conditions1. These Terms and Conditions of Use regulate the rules governing the use of the FITNESS MAFIA APP (hereinafter, the APP), which can be downloaded from the Apple Store and Play Store. Downloading or using the APP attributes the condition of User to whoever does so and implies acceptance of all the conditions included in this document and in the Privacy Policy and Legal Notice of said website. The User should read these conditions each time they use the APP, as they may be modified in the future.
2. Only Users expressly authorized by FITNESS MAFIA may access the download and use of the APP. Users who do not have authorization may not access said content.
3. Charges: You are responsible for paying all costs or expenses you incur as a result of downloading and using the FITNESS MAFIA Application, including any carrier network or roaming charges. Consult your service provider for details.
4. Anonymous statistics: FITNESS MAFIA reserves the right to track your activity within the Application and report it to our third-party statistical service providers. All of this is done anonymously.
5. Personal Information Protection: We want to help you take all necessary steps to protect your privacy and information. Consult the FITNESS MAFIA Privacy Policy and the Application's privacy notices to learn what type of information we collect and the measures we take to protect your personal information.
6. It is prohibited to alter or modify any part of the APP or its contents, evade, disable or manipulate in any other way (or attempt to evade, disable or manipulate) the security functions or other program functions and use the APP or its contents for a commercial or advertising purpose. The use of the APP for the purpose of harming the assets, rights or interests of FITNESS MAFIA or third parties is prohibited. It is also prohibited to make any other use that alters, damages or disables the networks, servers, equipment, products and 1 computer programs of FITNESS MAFIA or third parties.
7. The APP and its contents (texts, photographs, graphics, images, technology, software, links, content, graphic design, source code, etc.), as well as trademarks and other distinctive signs are the property of FITNESS MAFIA or third parties, the User not acquiring any rights over them by the mere use of the APP. The User must refrain from: a) Reproducing, copying, distributing, making available to third parties, publicly communicating, transforming or modifying the APP or its contents, except in the cases contemplated by law or expressly authorized by FITNESS MAFIA or the owner of said rights. b) Reproducing or copying for private use the APP or its contents, as well as publicly communicating them or making them available to third parties when this involves their reproduction. c) Extracting or reusing all or a substantial part of the contents of the APP.
8. Subject to the conditions established in the previous section, FITNESS MAFIA grants the User a non-exclusive, free license to use the APP, for personal use, limited to the national territory and for an indefinite period. This license is also granted under the same terms with respect to updates and improvements made to the application. These usage licenses may be unilaterally revoked by FITNESS MAFIA at any time, by simply notifying the User.
9. t is the User's responsibility, in any case, to have adequate tools for the detection and disinfection of malicious programs or any other harmful computer element. 1FITNESS MAFIA is not responsible for damages caused to computer equipment during the use of the APP. Likewise, FITNESS MAFIA will not be responsible for damages caused to Users when said damages originate from failures or disconnections in the telecommunications networks that interrupt the service.
10. IMPORTANT: We may, without any obligation to you, modify these Terms of Use without notice at any time. If you continue to use the application after any modification to these Terms of Use is made, such continued use will constitute your acceptance of such modifications. If you do not accept these terms of use or agree to be bound by them, you should not use the application or download or use any related software. Your use of the application is at your sole risk. We have no responsibility for the deletion or inability to store or transmit any content or other information maintained or transmitted by the application. We are not responsible for the accuracy or reliability of any information or advice transmitted through the application. We may, at any time, limit or interrupt your use at our sole discretion. To the maximum extent permitted by law, in no event shall we be liable for any related loss or damage.
11. The User undertakes to make correct use of the APP, in accordance with the Law, these Terms and Conditions of Use and other regulations and instructions that, where appropriate, may be applicable. The User will be liable to FITNESSMAFIA and to third parties for any damages or losses that may be caused by breach of these obligations.
12. These Terms and Conditions of Use are governed entirely by Spanish law. For the resolution of any conflict relating to their interpretation or application, the User expressly submits to the jurisdiction of the courts of Palma de Mallorca (Spain).